Who wouldn’t want to slow down in business, to work less and have more time? Without your business being at a disadvantage? Imagine you were the tortoise who is ‘racing’ the hare. It is easy to imagine that your slowness will go against you. But as we know from the well-known fable, being ‘slow and […]
I became interested in the whole concept of time management because I was desperate to get off the hamster wheel. I always had way too much to do and no time to do it all – it literally felt like I was running round in circles, especially in the early days of my business. Having started […]
I recently returned from a lovely camping break in the West Country. One day my husband and I were faced with a bewildering choice of campsites in the same area. Each seemed to feature something different: state-of-the-art washrooms, generously-sized pitches, an outstanding view or a peaceful setting. I learnt how being unclear about your own objectives as a customer can turn your experience into an unsatisfactory one, and how important it is for suppliers to have clear objectives too!