Clear objectives lead to happy customers
I recently returned from a lovely camping break in the West Country. One day my husband and I were faced with a bewildering choice of campsites in the same area. Each seemed to feature something different: state-of-the-art washrooms, generously-sized pitches, an outstanding view or a peaceful setting. I learnt how being unclear about your own objectives as a customer can turn your experience into an unsatisfactory one, and how important it is for suppliers to have clear objectives too!
A sure-fire way to innovate, increase your profit and be inspired too
Whilst discussing business goals with one of my Circle members recently – she has a great business, I must add! – she told me that without her business support circle she gets too caught up in the day-to-day running of her business and doesn’t focus enough on how to grow it. It is true, in […]